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Rules, processes and culture

Scotland in 2024

Progress is evident in destigmatising language and practices, with most local authorities adopting changes in this area. Efforts to achieve racial equality are also underway and there are important steps towards diversifying boards and fostering inclusivity across the ‘care system’.

While there are positive strides in improving reflective capacity and addressing racial inequality, alignment with updated child protection guidance is necessary.

Challenges are apparent around ongoing and consistent maintaining of relationships with children, young people, families, and care experienced adults, and the workforce who support them. Barriers to these ongoing relationships are the result of service restructuring, inconsistent service provision thresholds and difficulties with recruitment and retention. A more cohesive approach is needed to support ongoing relationships.

Rules, processes and culture

Where does Scotland need to be by 2030?

By 2030, it will be clear that the primary purpose of care is to develop nurturing, kind, compassionate, trusting and respectful relationships so that children feel safe and loved (Pg 99). Relational practice with children and families is valued (Pg 100) and every care setting facilitates a relationship-based approach. Rules and regulations that get in the way of this will have been removed and the workforce will have been trained and supported to be attune to children's physical and emotional states (Pg 72).

This means:

  • It will have been acknowledged that the previous system of rules and safeguards did not serve children well. Children's safety means having real, loving, and consistent relationships, which will be prioritised over rules and processes that fail to keep children safe. (Pg 17).
  • Scotland will have broadened its understanding of risk. Risk will be contextualised with the differentiation between risk associated with crisis and risk associated with other behaviours (Pg 105).
  • Children will be included in a meaningful loving way within their foster family without barriers. Rules and regulations support children to be fully included with the life of their foster carers (p.77).
  • There will be no structural, systemic or cultural barriers, including regulatory barriers, for children and young people to have regular, positive experiences (Pg 104). For example, staying over at a friend’s house, going on holiday or having a relationship (Pg 88).
  • Every care setting will facilitate a relationship-based approach (Pg 72) and the workforce will have received appropriate support and training to work in this way alongside children and families.
  • Children will not be further stigmatised, and any rules that do so  (Pg 79/ 87).
  • There will have been a reassessment of professional guidelines and boundaries to make kind and loving behaviour the norm (Pg 23). All caregivers will know that their primary purpose is to develop nurturing, patient, kind, compassionate, trusting and respectful relationships so that children in their care feel loved and safe (Pg 73).
  • A strong ‘national values framework’ will be in place for all of Scotland’s workforce. These values will be multidisciplinary, and fundamental for people who work with children in any capacity including all those with ongoing parenting responsibilities for young adults(Pg 93/ 99).
  • The workforce will have a different conception of risk taking, where risk taking is seen as a normal part of care. This shift in mindset will be underpinned by developing the confidence of the workforce (Pg 104).
  • All of Scotland’s institutions, organisations, national bodies and Local Authorities are aware of, understand and fully implement all their parenting responsibilities. (Pg 93).
  • There is support for the workforce to bring their whole selves to their work, to have a strong understanding of themselves, and to act in a way that feels natural and not impeded by a professional construct (Pg 101). Scotland will support and resource the workforce to put theory into good practice by supporting and building relationships with children (page 72).
  • The workforce is supported and trusted to make sensible, thoughtful, caring judgments. Sometimes carers will make decisions to not allow a child or young person to do something. This will be understood as a normal part of growing up and will not need to be explained within the language of professional risk assessments. It is understood that those decisions come out of and are based on a relationship of trust, respect and love (Pg 88).

These statements and the page numbers referenced are taken from the promise report, published when the Independent Care Review concluded in 2020.

Where does Scotland need to be by 2030?

The route map to get there

Focus must be on the crisis on the workforce in and around Scotland’s ‘care system’; there are simply not enough people in the system to do the work required to care and support, let alone reform. For progress to be made, work must prioritise reducing the impact this is having, with a view to resolving the crisis.

The Scottish Social Services Council (SSSC) will publish the refreshed Common Core, providing a national framework of the values, knowledge and skills expected of everyone working with children and young people.

The Scottish Social Services Council (SSSC) and The Promise Scotland will work together on a myth-busting campaign on workforce regulation and standards of practice, which supports the shift towards relationship-based practice and the development of ongoing and consistent relationships.

The actions outlined in the Voice foundation are fully embedded at every stage to progress actions on Rules, processes and culture.

What is helping?

The SSSC revised codes of practice to ensure consistency with the skills and practice requirements of the promise, focused on relationships, staff wellbeing and trauma-informed practice.

Each and Every Child have developed a Framing Toolkit - a step-by-step guide which will help anyone talking about care experience and the 'care system' with the aim of tackling stigma and discrimination, building public understanding and directing people to solutions that will improve the lives of children, young people, families and care experienced adults across Scotland. 

CELCIS's Children's Services Reform Research found that shared vision, culture and priorities often exists amongst practitioners working in different services, which can help reduce barriers and stigma and improve the experience of the support delivered. Much of this was attributed to shared overarching policy and practice such as the promise and GIRFEC, however, it was recognised that work was needed to ensure everyone working with children, young people and families understands their role within these. 

Who must act?

Here is what matters to children and families

If information about me is shared, it is done sensitively, with respect and care for my feelings, for reasons I understand and have been explained to me.

The people who support me have access to all the things, places and processes they need to be able to do a good job.

I don’t miss out on good, healthy, and fun childhood things when the people who support me think about, and plan for, my safety.

The places I go, and the rules I have to follow, help me to feel safe, confident, and understood.

Find out more about the what matters questions here.

Also connected to this theme

Mapping

This is how Plan 24-30 relates to other frameworks and plans

Independent Care Review conclusions  Plan 21-24 priority area
the promise pgs. 23; 25; 79;87-89; 93; 96-104 Fundamentals
  A good childhood
  Whole family support
  Planning
  Supporting the workforce

 

 

UNCRC GIRFEC
Articles 2; 3; 8; 19; 20; 24; 25; 42 Safe
Concluding observations 20a-h Healthy
  Nurtured
  Active
  Respected
  Included